Control Room Operator (CRO)

Control Room Operator (CRO)

Control Room Operators must be technically competent and comfortable with computers and able to work calmly during stressful times while maintaining a pleasant and efficient demeanor.

Control Room Operators will staff the BHS Control Room and:

-Alert Siemens maintenance personnel through radio communications of faults or failures and dispatch them to the appropriate location.

-Maintain BHS Call Logs in an accurate and timely manner.

-Monitor and adjust line balancing.

-Monitor laser array statistics.

-Monitor and prepare statistical reports.

-Make BHS operational decisions, initiating and coordinating implementation of any backup/fallback procedures necessary to allow continued operations.

-Function as a central communication point for all things BHS related.

-Interface with the user airlines and airport personnel as necessary.

The Control Room Operator’s skill set should include a thorough understanding of the Baggage Handling System, a high level of comfort with PC based computer systems (networking plus hardware and software skills), the ability to identify fault/error messaging, the ability to communicate with maintenance and operational support personnel, the ability to work under pressure and a professional demeanor.

Specific knowledge of Siemens PLC’s, Profibus, Profinet. Peer to Peer communications. Ability to trouble shoot systems faults and initiate a recovery plan. Possess the ability to read through ladder logic for PLC programs and identify problems and suggest solutions.

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